Terms and Conditions
These are the Bookings Conditions of BRIT MOVIE TOURS LTD.
Prices: are subject to change without notice.
Reservations: are required. Please book as soon as possible.
Inclusions: This is specifically stated on each page. Prices do not include (unless stated) – gratuities to the guide, driver or tour manager, lunches and transfers to/from stations. Gratuities are at your discretion.
Smoking: Smoking is not permitted on any vehicles Brit Movie Tours use, but all tours make frequent stops.
Food and drink: in the interest of safety we ask that no hot food or drinks are consumed on our vehicles.
Children: Under 16’s must be accompanied by an adult (16 years and over). For health and safety reasons Brit Movie Tours does not provide car seats. On all vehicle tours please note that by law it is a parent/guardians’ responsibility to provide a suitable baby seat / booster seat to ensure that all children under 3 years are securely fastened.
Amendments: Amendments to half day, full day bus tours and walking tours can only be made up to 14 days prior to the tour and at the discretion of Brit Movie Tours. Overnight tours and attraction tickets cannot be amended once booked.
Cancellations: No cancellations are possible once a reservation is made.
Personal Insurance: Is not included.
Luggage: On overnight tours an allowance of one suitcase , not exceeding 44lb in weight ,or 30 x 17 x 10 in dimension is permitted together, with a small carry on. Any items left on a vehicle used by Brit Movie Tours is left at the owners risk. Brit Movie Tours will take no responsibility for loss or damage to these items.
Tour information: Please note that seats are on first come first served basis. We may, at our discretion, require any person to withdraw from any tour, if we deem their acts or conduct offensive, or a nuisance to other passengers, and we shall have no further liability.
We also reserve the right to alter at any time any price, place visited, itinerary or hotel owing to unforeseen circumstances. Every endeavour will be made to advise passengers in advance of any alterations that are deemed necessary. In the event of any passenger not being carried for any cause whatsoever, no liability will be accepted by the operators beyond the refund of the fares. Should the passenger fail to arrive or arrive late at the starting point or during the tour, then no liability can be accepted.
Tour cancellations: Each tour operates subject to sufficient demand and minimum numbers. We reserve the right to cancel any tours due to lack of demand and also to use vehicles as dictated by demand. We will offer you an alternative time slot at your convenience or a full refund.
Special Offers: All offers displayed on the Brit Movie Tours website and any Third Party website that we work with are subject to availability and at the discretion of Brit Movie Tours.
Third Party Agent Ticket Sales: Brit Movie Tours may sell tickets as a third party agent. Any events/rides/trips/meals or anything else for which such tickets are sold by Brit Movie Tours (“Third Party Events”) shall be operated in accordance with the terms and conditions of the relevant operator and Brit Movie Tours shall not be liable to any customer, for any loss or damage which arises out of or in connection with or as a consequence of the operation of any Third Party Event including, but not being limited to, loss of profit, damage to or loss of property or items belonging to the passenger and any personal injury to the passenger (but only so far as such injury is not caused by Brit Movie Tours negligence).
VAT: Brit Movie Tours operates under the Tour Operators’ Margin Scheme.
Pets or animals: Pets or animals of any nature are expressly prohibited on any vehicles, (except for guide dogs and hearing dogs) without the express permission of Brit Movie Tours.
Gift Vouchers: All gift vouchers are non-refundable, non-transferable and cannot be exchanged for cash or used for the purchase of gift vouchers. Gift vouchers are valid for 12 months from date of issue.
Refund and compensation policy: Refunds are only permitted for the following reasons:
- Low capacity (if an alternative time can not be agreed)
- Bad weather that does not permit the tour to run e.g. snow
- Tour is delayed MORE than four hours
- The tour is partially completed (only 50% in these circumstances)
- We can only refund the full face value of the ticket and are not liable for any additional expense incurred e.g. transport, accommodation, food etc in the event of a tour not running. We do not own or manage the train, ships, vehicles, accommodation and restaurants used and we have no liability for loss, damage or other issue caused by the proprietors or operators thereof.
Force Majeur: While Brit Movie Tours makes every effort to provide on-time service, Brit Movie Tours is not liable for acts of God, fire, weather, acts of governments or other authorities, wars, civil disturbances, riots, terrorist acts, strikes, thefts, pilferage, epidemics, quarantines, dangers incident to sea, land and air travel, road conditions, mechanical problems, or other similar incidents beyond its control. Brit Movie Tours is not liable for any inconvenience or expense caused as a result of such delay.
Accident or Loss: We have no liability for loss, damage, delay, inconvenience, or direct or consequential loss, however caused, unless due to our employees negligence, in which case our liability is limited (except for death or personal injury) to a maximum of the refund of the tour cost. We do not own or manage the train, ships, vehicles, accommodation and restaurants used and we have no liability for loss or damage caused by the proprietors or operators thereof.
General Conditions: No servant or agent of ours can vary our conditions and any such purported variation shall be of no effect unless it has been signed by one of our Directors. All matters concerning your booking shall be subject to English Law. Whilst we proof read our web site and any promotional literature you receive several times prior to publishing, we cannot be held liable for typographical errors regarding pricing, dates or descriptions of tours. All errors and omissions will be remedied as soon as noted.
If you have comments about your tour, you should make them to the company. Brit Movie Tours, Suite 1376, Kemp House, 152 – 160 City Road, London EC1V 2NX